Update : Phoenix – Our members compensated for severe impacts

The Treasury Board Secretariat announced that claim compensation for severe impacts, a claims process for losses and damages related to the Phoenix pay system, is now available to PSAC members under the Phoenix damages agreement negotiated by PSAC in October 2020.

PSAC members having suffered personal or financial consequences due to Phoenix, whether they be current or former employees or the estate representative of a deceased member, can now make one or several claims for severe impacts.

Start your Phoenix compensation claim for severe impacts

You are eligible if you were a PSAC member and incurred severe damages between April 1, 2016 and March 31, 2020 as a result of Phoenix pay issues.

Depending on the type of claim, a minimum threshold of $1,500 may apply. This means that you are eligible for compensation if the total amount of your claim exceeds $1,500. This minimum threshold will only be applied once for all claims submitted through this process.

These claims can include:

  • financial costs or lost investment income due to delays in pay;
  • leave taken because of health issues;
  • severe damages and personal hardship, including mental anguish.

For other examples of severe impact claims, you can click on the “More information on severe personal and financial impacts due to Phoenix” link at the bottom on this page.

To learn more 

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